Contact
Heb je een vraag of wil je iets met ons delen? We helpen je graag!
U kunt ons het gemakkelijkst bereiken via:
WhatsApp: +31651120847
E-mail: hello@byalex.shop
Telefoon: +31651120847
Of neem contact met ons op via onderstaand formulier:
door Alex groothandel:
Ben je een detailhandelaar en geïnteresseerd in het doorverkopen van ByAlex, ga dan naar de B2B-website Ankorstore of Orderchamp.
Voor andere vragen over sponsoring en samenwerking kunt u een e-mail sturen naar hello@byalex.shop.
Openingstijden
Wij staan elke dag voor u klaar van 9.00 tot 17.00 uur
Get in touch
Frequently asked questions
Standard delivery usually takes around 2-3 business days for packages in the Netherlands, Belgium and Germany. Eu shipments will take around 7 business days. World Wide parcels could take op to 4 till 6 weeks, depending on local customs.
If your order hasn't arrived, please contact us and we will look into the details.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
Our customers' satisfaction is our number one priority.
We offer a full refund when the product is unused.
Any returns must be in the original packaging with proof of purchase.
Products under warranty should be handled with care.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.