We accept the following payment methods, all free of charge:

  • Paypal
  • Credit Card
  • Apple Pay
  • Google Pay
  • iDEAL
  • Klarna
  • Mr Cash
  • Bankcontant
  • Belfius
  • Stofort banking

If you are having issues with any aspect of the transaction, please do not hesitate to contact ByAlex to help accommodate your needs.


Free shipping on all Dutch, Belgium and German orders over €39,-. Below this price shipping is €4,95. 
Orders over €139,- are shipped free in Europe. below this price shipping is between €10,- and €24,- (you can see this at the check out) 
For shipping rates on orders outside the EU you can best check the shopping cart for the most accurate prices. 

All orders will be send within 1 or 2 business days. 

ByAlex is located in the Netherlands. Shipping within Europe normally takes 5-8 working days. Shipping to the USA and other countries outside of Europe takes approximately 1-2 weeks, but can last up to 4 till 6 weeks .

If you are purchasing an item as a gift & would like me to ship it directly, please fill in the address as shipping address and use a different billing address.

All items are wrapped in high quality packaging to ensure the products arrive in pristine condition. Items ordered together are combined to keep shipping costs at an ultimate low.

Please be sure to enter the correct shipping address for purchases. Items are sent with a regular postal service, with a track and trace code.

Unfortunately, I can’t mark your package as a gift, or a lower value, as this is illegal.


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