Payment and Shipping
We accept the following payment options, all free of charge:
- Credit Card
- Mr Cash
- Stofort banking
If you are having issues with any aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs.
ByAlex ships worldwide.
For orders above €49,- ByAlex charges no shipping costs within the Netherlands.All orders above € 198,- are free of shipping costs within Belgium and Germany. In the rest op Europe you have free shipping if your order is over €248,-. Shipping in Europe is € 14,99. For world wide shipping their is a flat rate of € 24,99.
There are 2 shipping days a week: Wednesday and Saturday.
ByAlex is located in the Netherlands. Shipping within Europe normally takes 5-8 working days. Shipping to the USA and other countries outside Europe takes approximately 1-2 weeks.
If you are purchasing an item as a gift & would like me to ship it directly, please fill in the address as shipping address and use a different billing address.
All items are shipped in quality new packaging to ensure arrival in perfect condition. Items ordered together are combined in one shipping to keep postage as low as possible.
Please be sure to enter your correct shipping address for purchases. Items are send with regular postal service, with track and trace.
Unfortunately I can’t mark your package as a gift, or a lower value, as this is illegal.